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Privacy Policy

CUSTOMER SERVICE

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CONTACT US

Market Street, Swinford Co. Mayo

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Returns Policy

When returning a Non-Faulty / Faulty Brow Movement product’s:

 

Faulty – Please include the following details when returning the faulty item:

 

Name / Address/ Email / Proof of purchase / Fault description – place these details securely inside the packaging.

 

Post to The Brow Movement, Market Street, Swinford, County Mayo, F12C7K4.

 

Replacement / Refunds (if applicable) -

 

Once your return is received and inspected by The Brow Movement quality team, we will send you an email within 48 hours of receipt to notify you that we have received your returned item. We will also notify you of the approval or rejection of your replacement or refund.

 

We will contact you to find out your preference – replacement or refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

 

Non – Faulty – we will investigate any faulty products. We hope that you love your Brow Movement products, if you are not happy with your purchase, please return the product unopened, in its original packaging, the box and sticker must be as received, and untorn. Returns must be made within 14 days of purchase.

 

Please include the following details when returning you unopened product: Name / Address/ Email / Proof of purchase / Fault description – place these details securely inside the packaging.

 

Post to The Brow Movement, Market Street, Swinford, County Mayo, F12C7K4.

 

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

 

The customer is responsible for paying and tracking the returned postage.

FAQ'S
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